PNB Customer Care – Avail 24/7 Support Services for PNB Customers

Punjab National Bank, one of leading India’s first Swadeshi Bank started its operation from 1895, has a strong network base of around 80 million customers and operates over 6937 branches, 10681 ATMs across 764 cities of India. With consistent growth and success since its inception, most of them opt PNB services to lead a happier life.

Customers are well treated by the PNB bank and with the specially designed team of PNB bank customer care services, users can get all issues resolved instantly.

Top Ways to solve customer queries of PNB Bank


Customers of PNB can easily file and solve their queries, complaints, grievances, and issues by customer care executive. Also, customers can contact the bank’s customer care in many ways such as toll-free helpline numbers, feedback forms, SMS, email, online complaints, etc.

  • Toll-Free Number

To know the balance details, recovering lost/damaged credit/debit card, cash withdrawal issues from ATM, and other related issues of your PNB account, customers can contact the general customer care by following the given numbers:

1800 180 2222

1800 103 2222

0120-2490000 (for International Users)

011-28044907 (Landline)

To know the balance inquiry of PNB savings/current account, PNB customers can call the following numbers:

Toll-Free – 1800 180 2223

Tolled No. for International Users – 0120-2303090

For emergency credit cards service-related issues like hotlisting, report lost/damage or misuse, concerns, and complaints, Punjab National Bank credit card customers can call any of the following PNB Credit Card 24/7 Toll-Free and Tolled Number customer care numbers. If you cannot reach these numbers, PNB users can call the general customer care center.

1800 180 2345

0120-4616200 (for International PNB Users)

+91 120 249 0000 (international helpline number)

PNB Housing Finance customers can contact any of the following customer care numbers to get replies to their queries:

18001208800 (Toll-Free)

011-23357174 (Tolled Number)

  • Customer Care Email ID

Punjab National Bank customers can also reach customer care centers through email related to their queries, complaints, feedbacks, grievances to the PNB customer care executives. The PNB bank allows its registered users to send mail regarding complaints or other concerns. Within 48 hours, PNB customer care executives will address/solve the issue.

Following are PNB customer care mail ID:

  • For general queries, customer can send mail to
  • For Credit Card related issues or concerns, customers can address a mail to,
  • For a particular PNB net banking product issues/complaints to online payments, the email address and to Internet banking issues the mail ID is

Online Complaints Feedback Form

PNB customers can also send any issues or complaints on banking products through complaint/feedback forms. The PNB official website allows its customers to fill the feedback form to report their concerns, queries, and grievances with less effort and get their issues solved. Customers need to enter their registered email id to receive a reply over their email. If this not works, customers can also avail the ‘Online Complaint Cum Feedback Kiosk’ provided at the PNB Head Office or PNB Field General Manager Office.

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